Privacy Policy

Cohort Education, Inc. ("Cohort Education," "we," "us," or "our") operates the website cohorteducation.org, the Reader Meter mobile application (available on the Apple App Store), and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services. Our services are intended for users located in the United States.

Information We Collect

We collect information that you provide directly to us when you register for our tutoring services. This includes:

• Student information: name, date of birth, current grade, school name, school district, and details about literacy level and learning needs
• Parent/guardian information: name, relationship to student, email address, phone number, and preferred contact method
• Tutoring preferences: scheduling availability, session length, frequency, and in-person or virtual preference
• Media release preferences: your choices regarding authorization of photos, video, testimonials, and related media use
• Account information: email address and name (if you create an account on our platform)
• Donation information: if you make a donation through our website, payment processing is handled by Stripe. We do not store your credit card or payment details on our servers

Reader Meter App

Our Reader Meter mobile app is designed for educators to conduct informal reading assessments. The app collects the following information:

• Camera access: the app uses your device's camera to photograph reading passages for optical character recognition (OCR). Images are processed for text extraction and are not saved to your photo library or shared with third parties
• Student reading data: student names, reading assessment results (words read, accuracy, timing), and passage text are stored locally on your device and synced to your Cohort Education account when connected to the internet
• Account authentication: the app requires a Cohort Education account to sync data across devices

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how our website is used. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our literacy tutoring services, including matching students with tutors and scheduling sessions
• To communicate with you about your child's enrollment, waitlist status, and tutoring sessions
• To send you marketing or informational emails about Cohort Education programs, events, and updates
• To process donations
• To improve and develop our services and website
• To use authorized media (photos, video, testimonials) in accordance with the media release preferences you provided during registration

Email Communications

We may send you marketing or informational emails related to our programs and services. Every marketing email we send includes an unsubscribe link. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email you receive from us. Please note that even if you unsubscribe from marketing emails, we may still send you transactional communications related to your account or your child's tutoring services.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With tutors: we share relevant student information with assigned tutors to provide effective tutoring services
• With service providers: we use third-party services (such as Stripe for payment processing and email service providers) that may process your information on our behalf
• As required by law: we may disclose your information if required to do so by law or in response to valid legal requests
• With your consent: we may share media (photos, video, testimonials) only in accordance with the media release authorization you provided

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our tutoring registration form collects information about children, including their name, date of birth, grade level, and literacy needs. This information is provided by the child's parent or guardian and is used solely for the purpose of providing tutoring services. Student data entered into the Reader Meter app (such as student names and reading assessment results) is entered by educators and is used solely for educational assessment purposes. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

Your Rights

You have the right to:

• Request access to the personal information we hold about you or your child
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to our legal obligations
• Opt out of marketing emails at any time using the unsubscribe link
• Update your media release preferences by contacting us

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: contact@cohorteducation.org